Trade Paperback, 141 pages RRP: R150, ISBN 1-4152-0010-6 Publication date: April 2006, Category: Business Description Up the Corporate Ladder: Professionalism in the Workplace is an invaluable practical guide to what true professionalism and competence in a working environment entails. In simple language, aided by amusing sketches by cartoonist Tony Grogan, Elsabé Manning dispels the confusion that surrounds professional behaviour. She guides us through all major business interactions, from how to conduct oneself professionally while meeting with people from other cultures to the often overlooked rules of e-etiquette. Among the many topics covered are:    •   Time management    •   Networking    •   Dressing for success    •   Good manners    •   Business etiquette    •   Open-plan offices    •   Emotional maturity    •   Seriously unprofessional conduct    •   Self-sabotage    •   Travel etiquette Some examples of acceptable (and unacceptable!) behaviour in different cultures: In China (from p.118) To show your intentions of building a relationship with a potential business partner in China, bring a wrapped gift from your town or region. Do not wrap the gift in white or black wrapping as these are colours of mourning. Be very careful not to give a gift that is too expensive and would be impossible to reciprocate, as this would cause loss of face. In France (from p.122) The French are very particular about titles and expect everyone to respect them. They dress elegantly and expect their guests to do the same – less is more. Most French people can speak a little English and some speak it very well, but it is advisable to make an effort to learn a little French – even if it’s only a few words of greeting. Greeting is a light, single handshake. A very firm grip is viewed as aggressive. Negotiations are formal and require that you remain reserved. Always reply promptly and very formally to any correspondence. In Japan (from p.128) Cold-calling is uncommon in Japan and should be avoided. It is best to find a suitable third party to introduce you to a potential business contact. The third party may be approached by writing a letter of intent which should include all product literature and a company profile containing all necessary information. E-mail us a comment on this book. (Comments may be edited and used on this website.) To buy this book www.exclusivebooks.com www.kalahari.net home   writers   books   contact   buy   rights all content © Umuzi, Random House Struik this website designed and maintained by Guanaco.co.za